29 testimonials found.

Thank you for all your help.

I would like to provide you the following review:

New Leaf means “no worries”. The team has made the process of looking for a new property and moving in as quick and smooth as it can possibly be.

They are very transparent and flexible in any arrangements you may need. Vivien is very open and friendly and Andreea provides easy solutions for every possible problem.

This has been the best experience I have had so far with an Agency!

Claudia




Firstly thank you for the time spent in the home provided for my tenancy at Agraria Road in Guildford. I enjoyed staying at the house managed and maintained by you and New Leaf Homes. From my experience, I definitely could recommend your services as reliable and loyal. You reacted promptly on all maintenance issues and you have taken care of the house and its tenants.

Ksenija




Since 2012 I am using New leaf homes a company managed by Mrs Vivien Mitchell and her staff. I can recommend them as a very honest , hardworking and quick to reply with any inquiries. My property is kept in excellent decorating and cleaning order and also I am updated time to time for any legislation changes and prompt for Gas Safety, Electric Safety certificate or EPC.

Most of the maintenance work is carried out by their approved traders and Ray and Vivien are a good honest and trustworthy team, there is nothing that is too much for them, I always had my rent paid on time , and I thoroughly recommend them to be a true business partner.

I look forward to work with them for many years to come .

Dev Dhillon




I can confirm that Viv has worked with me as a Management Agent for the rental of my property for over 10 years. Within that time I come to know Viv, & Ray, somewhat on a personal level too.

Viv is always extremely responsive to both landlord and tenant requests, and over the years has found me extremely good, long term tenants. Her process for tenant selection is very thorough and she is extremely diligent in ensure all legal requirements are adhered to both in the process of obtaining a tenant and with ongoing management of the property. It is a huge weight off my mind, being a landlord from a distance (at one time I lived abroad whilst Viv managed my property) knowing that Viv and her team are so efficient and diligent. Viv has access to all services required to manage and maintain a property, and their response is always quick, giving me and my tenant reassurance that any issues will be resolved quickly.

Above all, Viv is a very honest and open person. In one rare occasion where I had a small dispute with a tenant she was extremely fair on both sides and a suitable outcome for both parties was obtained.

Viv has a very good understanding of the property market, both rental and sales , and is an extremely valuable source of knowledge.

I can highly recommend Viv as a Management Agent for renting or selling a property.

N J Cullis-Wilding




This to confirm that Vivien Mitchell has managed my property at 4 Agraria Road, Guildford, since July 2016, sub-letting it to professional tenants. She has been a reliable and trustworthy manager and I have been very happy with the arrangement. The property has been kept in excellent order, repairs arranged when necessary, and the tenants appear happy. Rents have always been paid on time.

I decided to sell the property as a consequence of the COVID situation and Vivien has acted as agent for me, securing two potential buyers and achieving a good sale price. The sale is due to complete this month.

I am happy to recommend Vivien’s services both in managing and marketing properties. She clearly cares about the tenants, the owners, and the properties.

Dr Fiona Strawbridge




I have worked with Vivien Mitchell of Vision Investments Ltd for around six years now and she has been the perfect tenant. She and her team have looked after the house very well and they do not contact me unless there is a problem that they are unable to deal with themselves. I would thoroughly recommend Vision Investments Ltd as Head Tenants to let the house to their Professional and Student Sub-tenants if you want a fixed rent without any hassle.

Richard Newbold




New Leaf Homes, run by Vivien, have been my letting agents for a 3 bed property in Guildford for 10+years.

The reason I have kept with Vivien all this time is she has always managed to secure really good tenants, who pay on time, at good rates, and respect the property. Vivien alerts me to issues as they arise so that I can keep on top of repairs that are needed from time to time, keeping the property in good order and keeping the tenants happy. The service is better and more personal than what I’d get from going to mainstream agents and I have no plans to switch agents any time soon.

Simon Harvey




We can confirm that you have had a company let with us for around 3.5 years and it has been a very good relationship.

The house has been very well looked after and you have always paid on time.

We have agreed to a long term relationship and we are very happy with this.

Bill & Claire Bruce




Vivien at Newleaf Homes began managing my 4-bed Guildford property in 2011, initially just to help me find some tenants but after a year or so as a fully managed & guaranteed rent arrangement. I've found Vivien and Ray to be reliable and easy to work with - my property has been well maintained, having undergone numerous repairs and refurbishments over the years which have been arranged and overseen by Viv and Ray. I've been able to receive a reliable, annually increasing rental income without any of the hassle of managing a property, finding tenants, arranging repairs etc, which has been an invaluable service as I no longer live locally.

Richard




Vivien Mitchell of New Leaf Homes has been my Letting Agent in Guildford continually since 2009 and has always been professional and personable to me and the tenants.

New Leaf Homes has helped design and implement improvements to the let property aimed at different times to students and professional tenants. Rent has always been paid regularly on time and the property has been well maintained.

Last year they sold one of my Reading properties for me.

I have no hesitation in recommending Vivien.

Tony Morton

Mowbary Limited


We have a long standing business relationship with Vivien and Vision Investments Ltd and over that time have let several properties to them. During that time they have always made rent payments promptly and maintained the properties to a very high standard.

In addition, on the few occasions when have taken back possession (normally due to thelandlord wishing to sell), they have always been returned in very good order.

I would have no hesitation in recommending them as future tenants.

Geoff Munns (Director)

Martin & Co (Guildford)


I would like to extend my tenancy another six months and stay on where I am, I am more than content with my room and property.

Gary