I can confirm that Viv has worked with me as a Management Agent for the rental of my property for over 10 years. Within that time I come to know Viv, & Ray, somewhat on a personal level too.
Viv is always extremely responsive to both landlord and tenant requests, and over the years has found me extremely good, long term tenants. Her process for tenant selection is very thorough and she is extremely diligent in ensure all legal requirements are adhered to both in the process of obtaining a tenant and with ongoing management of the property. It is a huge weight off my mind, being a landlord from a distance (at one time I lived abroad whilst Viv managed my property) knowing that Viv and her team are so efficient and diligent. Viv has access to all services required to manage and maintain a property, and their response is always quick, giving me and my tenant reassurance that any issues will be resolved quickly.
Above all, Viv is a very honest and open person. In one rare occasion where I had a small dispute with a tenant she was extremely fair on both sides and a suitable outcome for both parties was obtained.
Viv has a very good understanding of the property market, both rental and sales , and is an extremely valuable source of knowledge.
I can highly recommend Viv as a Management Agent for renting or selling a property.
N J Cullis-Wilding